Terms & Conditions

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In these Terms and Conditions, “we”, “us”, “Jerry” or “Jerry Kitchen” means JERRY KITCHEN & BATH LTD NZBN: 9429046446701 and “you” means the person, organisation or entity that purchased the products or related services from us.

These terms and conditions govern the relationship between you and Jerry. You agree that by placing any order with Jerry, you are bound by these terms and conditions in relation to the supply of that order by Jerry to you. To the extent that these Terms and Conditions apply to an existing order, they may on be varied by written agreement between you and Jerry.


We will not be liable if for any reason our website is unavailable at any time or for any period. From time to time, we may need to restrict access to our website (wholly or partly).

You are responsible for making all arrangements necessary for your own access to our website. You are also responsible for ensuring that all persons who access our website through your Internet connection are aware of these Terms and Conditions, and that they comply with them.


Our website and the content on our website are subject to copyright, trademarks and other intellectual property rights. These rights are owned by or licensed to Jerry Kitchen.

You must not reproduce, transmit, communicate, adapt, distribute, sell, modify, publish or otherwise use any of the material on our website, including audio and video excerpts, except as permitted by statute or with our prior written consent.


We endeavour to ensure that all the products on our website are accurately described, and we rely on information provided to us by our suppliers. Unfortunately, on some occasions, it is possible that our website will contain errors and we reserve the right to correct any errors or inaccuracies at any time, including after you have placed an order.

In some cases, the products we offer for sale are made from natural or handmade materials, and as a result there may be small variations between the product image(s) and the product you receive. We endeavour to ensure that all finishes are displayed accurately, but you should be aware that finishes and colours may appear different from the true finish and colour on different displays and screens. Due to the nature of the colouring process there may be slight colour variation between products and batches. Returning items based on this discrepancy will be classified as a ‘change of mind return’ and therefore must be made in accordance with Jerry Kitchen’s Returns for change of mind policy.

Jerry reserves the right to withdraw any products from our website at any time and/or remove or edit any materials or content on our website.


You may place an order with us by email or over the phone. We may, at our discretion, accept or reject an order depending on a variety of factors, such as (but not limited to) availability of the ordered products or our ability to validate payment for the products. You must not order products or services from us if you are less than eighteen (18) years of age. We may, at our discretion, void any order by a person under eighteen (18) years old.

Please check that the quantities and colour choices of products in your basket or otherwise invoiced are correct before completing the checkout process, and that all your information, including payment and delivery details are correct.

Stock levels are subject to change without notice; please be aware that your product will not be secured until payment is processed. We will advise you of your “order reference number” via a confirmation email once your checkout process is complete. However, if you are paying by credit card, debit card, direct deposit, or Afterpay we will not complete your order until your payment has passed our internal validation procedures. Once your payment has been validated, we will process your order and provide you with your order reference number. Please keep your order reference number for future reference.


Stock levels represented on our website are subject to change without notice.

An unpaid quote or invoice is not a confirmation that your product will be in stock at the time of paying for your order.

If for any reason, we cannot supply a product you have ordered, we will notify you over the phone or contact you using the details provided by you at the checkout process to amend, cancel or place your order on backorder as agreed with you. If you choose to place your order on backorder, your order will automatically be shipped to you at Jerry Kitchen’s expense once it arrives in stock. You will be notified by email once your back order has been made ready for dispatch.


Quoted prices made by a Jerry Kitchen sales representative in writing are valid for 30 days from the date of issue, except to the extent that a limited time special offer applies to products in the quote.

Where you have not received a valid written quote from a Jerry Kitchen sales representative, the price payable for a product is the one set out on our website at the time you place your order. All prices are inclusive of sales tax. We make every effort to ensure prices and product information on our website are correct and up-to-date. Prices for Jerry Kitchen products displayed on third party websites are not controlled by Jerry Kitchen and we are not bound by price representations made by third parties.

We accept Visa, Mastercard. We also offer payment through TradeMe and Afterpay.

Your credit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Whilst we employ the latest technology secure payment gateway, we will not be responsible for any loss or damage (whether direct or indirect) suffered by you if your credit card is fraudulently used or is used in an unauthorised manner by a third party.

Your tax invoice will be sent to you when the items you have ordered are delivered.

Remember that returns, warranty claims, refund or repair requests must be accompanied by any one of the following proof of purchase documents:

Tax Invoice (order confirmations alone will not be accepted)
Financial Statements evidencing the transaction such as a bank statement, credit card statement.
Please ensure you retain your proof of purchase.

Jerry Kitchen products are tested and certified to meet all required standards in the markets in which we operate. Products purchased for installation in a country that is not a Certified Country may not meet the installation country’s standards and may not be appropriate for installation or use in that country. All such purchases are made at the customer’s own risk.


We may change any provision in these Terms and Conditions without notice, therefore we advise that, even if you are a frequent purchaser from us, you check these Terms and Conditions whenever you want to purchase products from us. Any change of these Terms and Conditions will only apply to future orders. None of our agents, employees or any third parties have any authority to change these Terms and Conditions.

We reserve the right to refuse supply of the products or services ordered by you, terminate our contract with you, or terminate your account with us, and to remove or edit content on our website at our sole discretion and without incurring any liability to you.

You must not assign any rights and obligations under these Terms and Conditions, whether in whole or in part, without our prior written consent.

If any provision of these Terms and Conditions is invalid, illegal or unenforceable, these Terms and Conditions take effect (where possible) as if they did not include that provision.

Any failure by a party to insist upon strict performance by the other of any provision in these Terms and Conditions will not be taken to be a waiver of any existing or future rights in relation to the provision.